YOUR SAFETY OUR PRIORITY
DEAR ESTEEMED CUSTOMER,
As you are aware, the Country is still grappling with the COVID -19 pandemic despite the 5 weeks lockdown imposed on Lagos, Ogun and Abuja to curb the scourge. We encourage you, our esteemed clients to continue to keep safe and observe the health guidelines as provided by the Nigeria Centre for Disease Control (NCDC) and the World Health Organization (WHO).
As the nation seeks to gradually kick-start the economy from May 4, 2020, our offices nationwide will remain shut physically until further notice. This decision was taken to enable us adequately assess the situation around the pandemic and ensure the safety and well-being of our clients and staff while reducing the risk of a community spread of the virus.
Please note that our staff will continue to work virtually to ensure that we continue to serve you and create value for our stakeholders. We will remain available during our official hours of 8a.m to 5p.m to provide service via our alternative Customer Experience Center channels:
Calls: 0700 AFRIPRUD (0700 23747783)
Social media handles: Facebook | Africa Prudential | Twitter | @afriprud | Instagram | @africaprudential
In case of any emergency relating to suspected Covid-19 infection, please call the NCDC on their toll-free line: 080097000010 or via SMS on 08099555577.
Thank you and stay safe.